Policies

Shipping, Returns and Warranty

Shipping

• Free shipping on every machine.
• Delivery time: 7–14 business days from payment to delivery.
• Method: machines ship by freight carrier.
• Tracking: we email your tracking details as soon as your order ships.

Please inspect the machine when it arrives. If you see any damage, note it on the delivery receipt before signing and contact us within 48 hours with photos.

Returns

• 30-day returns: you can return a machine within 30 days of delivery.
• Condition: the machine must be unused and in its original condition, with all included parts and attachments.
• Free return shipping: we pay return freight.
• Refunds: issued to your original payment method within 3 business days after we receive and inspect the machine.

To start a return, contact us with your order number and we will arrange pickup.

Warranty

• Machine: 1-year limited warranty from the date of delivery.
• Engine: 3-year limited warranty from the date of delivery.

The warranty covers defects in materials and workmanship under normal use. It does not cover normal wear items (such as tracks, bucket teeth, filters, hoses and fluids), damage from accidents, misuse, lack of maintenance or unauthorized modifications.

To make a warranty claim, contact us with your order number, a description of the problem and photos or video. We will help you diagnose the issue and arrange repair or replacement parts.

Contact

Questions about shipping, returns or warranty? Call (208) 278-8378, email contact@farmequipmentsusa.com, or write to Farm Equipments USA, 39 W 300 S, Jerome, ID 83338.